Refund policy

Refund policy

Since every Prodigal piece is made to order specifically for you, we're not able to accept general returns for reasons like sizing or change of mind — each item is produced fresh once you order, so it can't be restocked or resold.

Damages and issues
Please inspect your order as soon as it arrives. If your item is defective, damaged in transit, or you received the wrong item, contact us within 30 days of delivery at prodigalscripture@gmail.com and we'll make it right — a replacement or refund, whichever fits the situation.

Wrong size ordered
If you ordered the wrong size, reach out to us before requesting a return — we'll work with you on next steps. Since sizing varies by garment, check the size guide on each product page before ordering.

Refunds
Once we've reviewed your issue and approved a refund, you'll be refunded automatically to your original payment method within 10 business days. Please allow additional time for your bank or card provider to post the refund.

If more than 15 business days have passed since we approved your refund, contact us at prodigalscripture@gmail.com.

Questions?
Reach out any time at prodigalscripture@gmail.com or through our Contact page.